SHIPPING & RETURN POLICY

It can take anywhere from 3 - 14 days to process your order (this does not include shipping times) . Thank you so much for your patience and understanding. I’m currently trying to fulfill all orders as quickly as I can.

You will receive an email with a tracking number after it's been processed and dispatched, if available. 

Estimated shipping times:

United States 

Fully tracked: 2 - 9 business days

Canada

Fully tracked: 2 - 8 business days

GTA: Local deliveries are untracked will be personally delivered

or you can select to pick up your order at no cost.

Rest of the World

Fully tracked: 7-20 business days

Can I make changes to my order after  it's been placed?

I can't guarantee that I'll be able to make changes to your order as I start working on your order as soon as it is placed but please contact me at onlyoceanart@gmail.com and I'll do my best!

How do I know if my order has shipped?

Once I have finished preparing your order, you will receive an email confirming that your order has been shipped, the email will also include your tracking number if available. 

Customs and import taxes

Please be aware of any fees your local customs office may charge before placing your order as buyers are responsible for any customs or import taxes that may apply.

please be aware Customs charges are not normally charged

Returns Policy

I am unable to offer returns or exchanges  at this time, but if there are any problems with your order please don't hesitate to contact me. 

Please ensure that the shipping address you enter is correct as I can not be held responsible for parcels lost in transit.

Refused shipments will not be issued a refund as the package won't be returned to me. 

Who can I contact if there are any issues with my order?

Please send an email with your order number to onlyoceanart@gmail.com and I’ll get back to you as soon as I can!

Thank you again for being wonderful and understanding,